Vacancy Information

Reference ID	200088
Job title	Commercial Broker	Number Required	1
Firm	Search and Select Recruitment Agency	Hours	Full Time
Address	1 Upper Church St	Duration	Permanent
Contact	Search and Select Recruitment Agency	Salary	To be advised
Tel No		End Date	31 May 2024
Number Required	1
Hours	Full Time
Duration	Permanent
Salary	To be advised
End Date	31 May 2024
Notes	Our client seeks a Commercial Broker Role Profile: To work proactively as part of a team providing a quality service to ensure effective day-to-day servicing of existing commercial and financial institution client accounts and to seek opportunities for new business. Key Responsibilities:To obtain renewal terms for customers and identify potential alternative quotations where appropriate.To deal with customer queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policies.To prepare documentation for existing customers in relation to renewals and mid-term adjustments in a timely manner.To prepare documentation for new customers in relation to their insurance requirements.To confirm cover with relevant insurers, process policies and chase up outstanding documentation.To negotiate and deal with Insurer queries in relation to customer policies.To handle Commercial claims (excluding motor) on behalf of the client including insurer notification, negotiate with insurer/loss adjuster/client to ensure an acceptable outcome for clients.To process all relevant documentation received in an efficient manner maintaining the highest level of client administration and ensuring customer details are recorded accurately.To develop working relationships with clients to promote customer satisfaction.To drive results in terms of retention and growth and work towards achieving departmental targets.To provide assistance to the Account Executives in the distribution and management of workload to ensure quality and efficient outputs are maintained.To support the Senior Leadership Team to improve quality standards as identified by monthly audits.To promote the Brand and cross-sell additional applications and services to clients.To ensure that all activities comply with regulatory and market standards and to understand and adopt relevant Company Policies and Procedures to ensure suitable records are held and maintained to audit standards. Key skills and experience:Excellent knowledge of general insurance products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity.Knowledge of client market and insurance industry network (commercial/corporate, professional indemnity, D&O and FI).Good knowledge of product features, benefits and exclusions (ability to differentiate between products available to the client).Risk-aware in handling customer information, with good customer focus and the ability to identify potential risks/issues and seek advice/consultation when required.Confident and effective communication skills - include excellent telephone skills and the ability to construct good written communication (letters & emails)Demonstrates close attention to detail/accuracyExcellent customer service (Ability to liaise well with clients and colleagues)Ability to work under pressure at times, without supervisionTeam player - demonstrates an ability to work jointly and supportively with colleagues.Holds the Cert CII and willing to study towards or holds the Dip CIIProficient in Microsoft packages including Teams, Word, Excel and Outlook If you have the required skills please apply online at searchandselect.com quoting reference number: 14653

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