Vacancy Information
| Reference ID | 199948 | ||
|---|---|---|---|
| Job title | Cloud Technical Specialist | Number Required | 1 |
| Firm | Search and Select Recruitment Agency | Hours | Full Time |
| Address | 1 Upper Church St | Duration | Permanent |
| Contact | Search and Select Recruitment Agency | Salary | To be advised |
| Tel No | End Date | 24 May 2024 | |
| Number Required | 1 | ||
| Hours | Full Time | ||
| Duration | Permanent | ||
| Salary | To be advised | ||
| End Date | 24 May 2024 | ||
| Notes | Our client seeks a Cloud Technical Specialist to join their team. Role Profile: To act as the lead in the Managed Services Cloud team under the guidance of the Head of Cloud & Networks. Key Responsibilities: To assist in the delivery of effective, timely and high-quality services and support to customers, cloud services and internal management systems. The job holder has responsibility to provide technical support and assistance where required to meet agreed customer expectations, and assist in the operation and assurance of all Cloud & Network products and services in line with agreed KPIs & SLAs. The job holder will engage with and support other Customer Technology Services teams in the delivery, operation and support of Customer Solutions & Services in relation to Cloud & Network products and services. The job holder will work closely with the Head of department to identify individual development opportunities, mentoring & coaching as necessary and creating a highly efficient, engaged, and motivated team Key Skills and Experience. Highly motivated self-starter able to direct self to consistently meet challenging targets. Highly adaptive, flexible and dynamic. Ability to influence others to generate positive outcomes. Ability to listen and capture requirements accurately. Ability to coach and mentor effectively to achieve high standards. Excellent leadership motivational, interpersonal and communication skills. Excellent organisational skills. Strong written and verbal communication and presentation skills 5+ years of overall experience in the technology industry holding a senior engineering position. Experience in a Managed Services Provider. Experience in customer facing role requiring a high level of individual responsibility, sound business judgement and where an aptitude for improving customer satisfaction was successfully demonstrated. Knowledge of service management concepts. Knowledge of architectural framework concepts and implementation. Experience working with Public Cloud platforms & infrastructure. Knowledge of L2/L3 networking concepts, routing protocols and implementation. Knowledge of Firewall configuration. Advanced knowledge of Microsoft & Linux server & desktop operating systems. Knowledge of scripting & automation. Preferred HNC/D or Degree in Electronic/Computer Science or related technical discipline. Vendor certification reflective of experience and seniority in role specialisation If you have the required skills please apply online at searchandselect.com quoting reference number: 14637 | ||
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