Vacancy Information
| Reference ID | 199792 | ||
|---|---|---|---|
| Job title | Revenue Support Lead | Number Required | 1 |
| Firm | Search and Select Recruitment Agency | Hours | Full Time |
| Address | 1 Upper Church St | Duration | Permanent |
| Contact | Search and Select Recruitment Agency | Salary | To be advised |
| Tel No | End Date | 17 May 2024 | |
| Number Required | 1 | ||
| Hours | Full Time | ||
| Duration | Permanent | ||
| Salary | To be advised | ||
| End Date | 17 May 2024 | ||
| Notes | Our client seeks a Revenue Support Lead to join their team. Role Profile: Reporting to the Revenue Controller, the Back-Office Team Leader, you will be responsible for overseeing the daily operations of the back-office team and ensuring that all tasks are completed accurately and on time. You will play a key role in managing team performance, fostering a positive work environment, and implementing efficient processes to enhance overall productivity. Key Responsibilities: Team Management: Lead and supervise a team of back office administrators: Provide guidance, support, and training to team members. Conduct regular performance evaluations and set performance goals. Ensure the team arrive on time and deliver against company values and behaviours: Ensure all sickness and absence is recorded in the HR system: Ensure team contracts are up to date and objectives are set and reviewed within the agreed HR timeframe. Workflow Coordination: Coordinate and prioritise tasks to ensure timely completion agree with the back-office work controller. Streamline processes to optimize efficiency and reduce errors. Monitor workloads and redistribute tasks as needed. Quality Control: Implement quality control measures to maintain high standards of work in order to deliver against agreed finance KPIs set by the revenue controller. Conduct regular audits to identify and address errors. Provide feedback and coaching to improve team performance. Communication: Facilitate clear communication within the team and with other departments. Address and resolve any issues or conflicts that may arise. Collaborate with other team leaders and managers for seamless operations. Reporting and Analysis: Generate and analyse reports to track team performance. Identify trends, areas for improvement, and implement corrective actions. Provide regular updates to upper management on team achievements and challenges. Key Skills and Experience: Bachelor's degree in a relevant field (business, management, etc.).Proven experience in back office operations. Strong leadership and team management skills. Excellent organisational and time management abilities. Analytical mindset with a focus on process improvement. Effective communication and interpersonal skills. Preferred Skills: Knowledge of billing cycles for utilities. Knowledge of Microsoft D365. Knowledge of relevant software and tools for back office operations. Experience in implementing process improvements. Familiarity with industry regulations and compliance standards. If you have the required skills please apply online at searchandselect.com quoting reference number: 14623 | ||
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