Vacancy Information

Reference ID 197161
Job title Senior Customer Service Administrator - 2241 Number Required 1
Firm Recruitment Works Hours Full Time
Address 5th Floor
Harbour Court
Douglas
Duration Permanent
Contact Salary
Tel No End Date 24 May 2024
Number Required 1
Hours Full Time
Duration Permanent
Salary
End Date 24 May 2024
Notes Our client is looking for a Senior Administrator to join their Customer Services Team! The key responsibilities of this role are to develop and implement customer service policies, procedures, and standards to enhance the overall customer experience, Identify, understand and collate customer needs, requirements and feedback, Handle escalated customer inquiries or complaints, demonstrating exceptional problem-solving skills and ensuring swift resolutions. The ideal candidate will have excellent communication and interpersonal skills, aswell as previous experience in a similar role. Experience within a life assurance environment would be an advantage. This company offers a competitive salary up to £29,000 and an excellent benefits package including income protection, private medical insurance aswell as a pension and bonus scheme. For more information or to apply for this role please send your CV to vacancies@recruitmentworks.im or visit our website using the link: https://recruitmentworks.im/vacancies_list/senior-customer-service-administrator/

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