What information do I require to enrol?

To enrol for "MY VAT RETURN" you will require | To enrol for "MY CLIENTS VAT RETURN" for the agent VAT service you will require | To request an Activation Code

To enrol for "MY VAT RETURN" you will require

  • VAT Number – This is your VAT Number. You will find this information on your VAT Registration Certificate; or on a previous paper vat return.
  • Effective Date of Registration – This is the date your VAT Registration became effective from. You will find this information on your VAT Registration Certificate.
  • Activation Code – This is the Activation Code that is issued by Customs and Excise to give you access to the Online VAT Rendering Service.

To enrol for "MY CLIENTS VAT RETURN" for the agent VAT service you will require

  • Agent Reference Number – This is the Agent Reference. The Agent will have this information on his Agent Registration Certificate issued to him prior to on line registration.
  • Activation Code - This is the Activation Code that is issued by Customs and Excise to give you, the Agent, access to the Online Agent VAT Rendering Service.
  • Keyword – This is a word that is chosen by you, the agent, as part of your Agent Registration with Customs and Excise.

To request an Activation Code

  • E-Mail your request to customs@gov.im stating your VAT or Agent Reference Number, or
  • Fax your request to Customs and Excise on fax number 01624 661725, or
  • Telephone your request to General Enquiries on 01624 648100.
The activation code will be forwarded to you in the Post.