Contact Customs & Excise

If you are having problems using this service then please contact the Helpdesk on 01624 648103, or email us at customsonline@gov.im

If you have an enquiry of a general business nature relating to Customs and Excise activities then please contact our Business Advice Centre using the following phone numbers.

  • VAT Registration: 01624 648120
  • VAT De registration: 01624 648150
  • VAT Advice: 01624 648130
  • Excise Advice: 01624 648140
  • General enquiries: 01624 648100

Alternatively, you can fax us on 01624 661725 or email us using customs@gov.im

Please be aware IOM Customs and Excise do not hold your bank details online and would not contact you for your bank details.