Acknowledgement of Electronic Transactions
If you send us a communication electronically, we will generally acknowledge it within 3 working days. If we do not, please contact us again. Since transmission by e-mail is a reliable but not an infallible means of communication, proof of transmission should not be taken as proof of receipt. If you send us information when you are within the secure part of the Site (which will normally be indicated to you by a security lock symbol if you are using a Microsoft operating system), you may treat that information as having been validly given to us when it comes to our attention.