Vacancy Information

Reference ID 177011
Job title Customer Support Officer x3 23948 Number Required 3
Firm Itchyfeet Recruitment Agency Hours Part Time
Address 68 Athol Street
Douglas
Duration Permanent
Contact Salary Dependent on qualifications and experience
Tel No End Date 22 February 2023
Number Required 3
Hours Part Time
Duration Permanent
Salary Dependent on qualifications and experience
End Date 22 February 2023
Notes Our client is seeking three Customer Support Officers to work either full time 37 hours a week, or part time 25 hours per week, on a shift rota basis to include evenings, weekends and bank holidays. This permanent position will require you to assist customers with general / technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. You will be required to provide technical support on fault finding on mobile/broadband services and work with the engineering teams to resolve faults. The successful candidates will provide routine administration to registrations, data input and maintenance as well as reporting. You will have an excellent telephone manner, listening skills and experience of Customer Service and strong technical knowledge to support broadband, mobile and home phone problem solving. If you would like to find out more about this vacancy and similar roles, contact our expert recruiters on 01624 720088, or email team@itchyfeet.im Permanent Job ref: 23948

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