Vacancy Information

Reference ID 169959
Job title Senior Onboarding Administrator - New Business Number Required 1
Firm Search and Select Recruitment Agency Hours Full Time
Address 1 Upper Church St Duration Permanent
Contact Salary To be advised
Tel No End Date 20 January 2023
Number Required 1
Hours Full Time
Duration Permanent
Salary To be advised
End Date 20 January 2023
Notes Our client seeks a Senior Onboarding Administrator - New Business to join their team. Role: To be actively engaged in the resolution of customer and adviser queries. The expectation is this individual will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey with the Company. Key Responsibilities: Achieve an average quality score of over 90% Achieve an average weighted productivity score of over 90% Proactively identify enhancements to processes and contribute towards their implementationIdentify, understand and collate customer needs, requirements and feedback Agree quality standard of processes and contribute towards successful delivery To engage and collaborate with peers across both the International Business and the wider group to ensure that experiences and successes are shared in order to break down silos and support the positive customer journey throughout all areas of the business. To proactively take ownership for self-development and demonstrate the desire to progress your career within the Company. Key Skills & Experience: Minimum 5 A*-C / 9-4 grade GCSEs (including Maths and English) or equivalent Demonstrate enthusiasm and a positive approach to your working performance Be open and able to adapt to change Articulate and possess excellent communication skills Strong team player who is able to work with limited supervision Confident self- starterTake a logical and organised approach to problem solvingHave the desire to develop a career within a customer centric environment. Have a strong attention to detail and enjoys delivering quality outcomesExperience within a life assurance environment would be an advantage. If you have the required skills please apply online at searchandselect.com quoting reference number: 11281

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